0
Cart

Fragrance story

 

explore our fragrances

From the depths of the Amazon Rainforest to the deserts of Morocco, we've found the planet's finest, ethically-sourced essential oils that will delightfully pamper and indulge your senses.

 

 

sandalwood

AUSTRALIA - SOUTHERN PART OF WESTERN AUSTRALIA

(Santalum spicatum)

After waiting 10-15 years for each tree to mature, perfumers use steam distillation, a 50-hour process, to extract sandalwood’s precious essential oil, which exudes a resinous top note reminiscent of myrrh that evolves into creamy, exotic and woody balsamic notes.

We source this ingredient from our partner Givaudan, who was the first fragrance house to secure a sustainable source of sandalwood from Australia. Their sourcing programme promotes a specific grade of sandalwood oil that is harvested by Aboriginal communities. A premium is paid for the supply of the indigenous grade oil, which is passed to the harvesters. Explore the full collection here .

 

 

rose

BULGARIA - ROSE VALLEY

(Rosa demascena)

Our rose absolute comes from rose grown in the breath-taking Rose Valley of Bulgaria, and are handpicked in the morning and the petals are quickly processed to ensure a pure, pristine fragrance. The resulting fragrance, Rose Absolute, exudes a rich and warm floral note which is much more honey-like than oil.

This source of rose absolute is part of our partner Givaudan’s responsible sourcing program, whereby they collaborate with local producers to enhance supply chain transparency and to achieve high standards in health and safety, social, environmental and business integrity practices. Explore the full collection here.

 

 

ylang ylang

COMOROS

(Cananga Odorata)

Much loved by perfumers for its lively, solar, and rich tones, ylang ylang lends a floral, jasmine-like, powdery facet with overtones of fruit and spice to the fragrance. The yellow flowers, richer in essential oil than green flowers, are handpicked early in the morning and immediately distilled to keep their purest scent.

Our partner, Givaudan, works to sustain the purest quality of the essential oil by supporting the upgrading of distillation equiptment to improve energy efficiency, and lowering the impact on the local environment by replanting trees used as fuelwood for distillation, while also supporting local education with school supplies. Explore the full collection here.

 

 

lavender

FRANCE - DRÔME PROVENÇALE REGION

(Lavandula angustifolia)

This luxurious lavender comes from the breath-taking fields of France, where generation after generation of farmer has passed their precious knowledge down the family tree for hundreds of years. We adore lavender oil for its soft, flowery, and fruity notes that round off with sweet balsamic notes.

The problem is, lavender isn’t the most hardy plant out there and is susceptible to disease and insects. That’s why our partner Givaudan supports research aiming at protecting this precious flower from pests and disease. Explore the full collection here.

 

 

vetiver

HAITI - REGION OF LES CAYES

(Vetiveria Zizanioides)

A woody dry vetiver with earthy, smoky and nut inflections. Vetiver can be sourced from different parts of the world, but Haitian vetiver is considered by perfumers as the most refined and best balanced vetiver.

Our partner, Givaudan, collaborates with a local cooperative in Haiti of over 260 vetiver farmers across three villages in the area of Les Cayes. A major part of this program includes paying farmers a premium and pouring profits back into community development projects like roads, better access to health care, sanitation, and electricity.

 

 

mimosa flower

MOROCCO – REGION OF KHEMISSET

(Acacia Decurrens)

The powerful, rich, and long lasting green floral mimosa note, reminiscent of aspects of Indian jasmine, is supported by a distinctive powdery cinnamic honey background and a fruity cassis raspberry facet.

Mimosa flowers are handpicked from the branches of the Mimosa plant. The mimosa flower absolute is obtained by extracting the heart notes of the flower petals whereas classic mimosa absolutes are made of flowers, leaves and branches.

This source of mimosa absolute is part of our partner Givaudan’s responsible sourcing program, whereby they collaborate with local producers to enhance supply chain transparency and to achieve high standards in health and safety, social, environmental and business integrity practices.

 

 

tonka bean

VENEZUELA - REGION OF CAURA RIVER

(Dipteryx Odorata)

We heart the elegant Tonka Bean fragrance, which is loved all over the world for its earthy, yet sweet, vanilla-like aroma. With irresistible undertones of caramel, our Tonka Beans fall from their flowering trees in late Spring, where they are gathered and dried for their indulgent, warm and utterly hypnotic scent.

Our Tonka Bean scent is ethically-sourced from the communities of the Caura River in Venezuela, through our fragrance house, Givaudan.

 

 

clove leaf

MADAGASCAR

(Syzygium Aromaticum)

Distinctly warm and spicy, Clove Leaf also has gorgeously soft, powdery notes that make its herb-like, musk aroma oh-so hypnotic. Our Clove Leaf is lovingly processed through careful distillation, then steamed, for a truly pure and pristine fragrance.

Ethically-sourced from Madagascar, our Clove Leaf oil is harvested through our fragrance partner, Givaudan.

 

 

white jasmine

EGYPT

(Jasminum Grandiflorum)

Intensely floral and sweet, yet uniquely delicate and calming, the White Jasmine flower is pure elegance. A radiant bouquet of warm base notes, we are obsessed with White Jasmine and the way it’s scent blossoms into a fresh and uplifting fragrance.

Our distinct fragrance comes from the Egyptian White Jasmine plant, and its sweet, fragrant flowers that are lovingly hand-picked. Our flowers are then carefully treated and purified, to capture the heart of the White Jasmine flower, and to ensure a truly premium scent.

 

 

patchouli oil

INDONESIA - ISLAND OF SULAWESI

(Pogostemon Cablin)

Our luxurious Patchouli Oil comes from the fragrant leaves of the exotic Patchouli plant, grown in the mountainous Island of Sulawesi in Indonesia. Heady, smoky and oh-so-sumptuous, the Patchouli fragrance is an addictive mix of woody notes with sweet, musky undertones, which evoke an earthy, yet feminine vibe.

We ethically-source our Patchouli essence from our fragrance partner, Givaudan. In doing so, we support over 800 Patchouli farmers who lovingly harvest, distil and redistil the Patchouli leaves all year round, for the purest Patchouli Oil.

 

 

eucalyptus

CHINA

(Eucalyptus Globulus Labill)

Cool, fresh and ever so green, eucalyptus for hair is loved for its energizing and therapeutic scent. With over 500 varieties, this leafy plant can be found growing in the Pacific region and we adore it’s naturally powerful, herby notes, for a truly invigorating fragrance that leaves you feeling oh so fresh.

Ethically sourced from China, our eucalyptus oil for hair is harvested from September to February, through our fragrance partner, Givaudan. The precious, aromatic oils are extracted by hydrodistillation of the green, aromatic leaves to capture the purest, most vibrant notes. Explore the full collection here.

 

 

bergamot

ITALY

(Citrus Aurantium Bergamia)

With its bittersweet, fruity-floral notes and mild, spicy undertones, bergamot for hair gives an elegantly complex scent that leaves you feeling utterly invigorated. Carefully extracted from the citrus fruit that grows on small, evergreen trees, its essential oil has a beautifully fresh, yet zesty fragrance.

Through our fragrance partner, Givaudan, our gorgeous bergamot essential oil for hair is distilled by cold expression of the fruit, which grows in Italy between November and March. To obtain the essence, the ripe peel is carefully zested under running water, then separated. Explore the full collection here.

 

 

cedarwood

CHINA

(Juniperus Virginiana)

Cedarwood oil is known to be a calming, soothing scent, reminiscent of fresh pine. This fresh, woody cedar scent has hints of Juniper and citrus and delivers a sophisticated alpine signature with an invigorating effect.

Our cedarwood scent is made by distilling oil from evergreens for the signature freshness of the fragrance. Our oil is ethically sourced from rural communities in China through Givaudan, our fragrance supplier. Explore the full collection here.

 

 

red ginger

LAOS

(Alpinia Purpurata)

Red ginger is known as an energizing scent with zinging bright notes of freshness. This spicy scent is accented with fresh florals and green notes to bring out the woody freshness.

Our oil is distilled from the root of the plant, which gives it an invigorating scent. The red ginger we use is certified organic and is ethically sourced from the regions of Phongsaly and Houa Phan in Laos from August to October through Givaudan, our fragrance supplier. Explore the full collection here.

 

 

sun-kissed mandarin

ITALY

(Citrus Reticulata Blanco)

Mandarin fragrance oil is a complex scent with fresh, fruity zest and a warm, spicy note that leaves an energizing rush. This bright citrus has a green scent, accented with floral richness and warm vanilla to bring out its smoothness. This fresh fragrance is also formulated with Moodscentz™ technology, made to uplift and enhance your mood.

Our mandarin scent is made using the Italian Pelatrice technique, a way to distill the fragrance from the fruit by zesting it under running water and separating the oil for its signature freshness. This oil is ethically sourced in Italy through Givaudan, our fragrance supplier. Explore the full collection here.

 

 

basil

EGYPT

(Ocimum basilicum)

The scent of basil fragrance oil is known for its vibrant and uplifting aroma. Basil has a sweet green and herbaceous note with anisic and spicy undertones.

Our basil oil is obtained by hydrodistillation of fresh leaves, a way to extract the fragrance from the leaves using water or steam. This oil is ethically sourced in Egypt through Givaudan, our fragrance supplier. Explore the full collection here.

 

 

orange flower

NORTH AFRICA

(Citrus Sinensis)

With warm, floral notes, orange flower is known for its fresh and sweet aroma that transports you to a warm summer eve.

These delicate flowers are carefully hand-picked by local farmers during the North African spring, and their precious scent is lovingly extracted for its pure essential oil. This oil is ethically sourced in North Africa through Givaudan, our fragrance supplier. Explore the full collection here.

×
DEAL OF THE DAY
Your Shopping Bag x
Your bag is currently empty

Continue shopping

X

Privacy Notice

#yourdataisyours

We know that you care about your personal data and how it is used, and we want you to trust that Unilever uses your personal data carefully. This Privacy Notice will help you understand what personal data we collect, why we collect it and what we do with it.

As you read our Notice, please keep in mind that it applies to all Hindustan Unilever Limited.

Please take a moment to familiarise yourself with our privacy practices and let us know if you have any questions by sending us an email to Customer Care or submitting a request through the “Contact Us” form on our websites.

We have tried to keep this Notice as simple as possible, but if you’re not familiar with terms, such as cookies, IP addresses, and browsers, then please read about these key terms first.

You have the right to object to certain uses of your personal data including the use of your personal data for direct marketing. See what your rights are and how you can exercise them here.

Who is collecting it?

Any personal data provided to or collected by Unilever is controlled by Hindustan Unilever Limited, the data controller.

This Privacy Notice applies to personal data collected by Unilever in connection with the services and products we offer. References to “Unilever” in this Notice means Hindustan Unilever Limited and any company directly or indirectly owned and/or controlled by Hindustan Unilever Limited that you are interacting with or have a business relationship with.

This Privacy Notice also applies to Unilever’s marketing content, including offers and advertisements for Unilever products and services, which we (or a service provider acting on our behalf) send to you on third-party websites, platforms and applications based on your site usage information. These third-party websites generally have their own Privacy Notice and Terms and Conditions. We encourage you to read them before using those websites.

What purpose do we use your data for?

Personal data means any information that can be used to identify directly or indirectly a specific individual.

You are not required to provide Unilever the personal data that we request, but if you choose not to do so, we may not be able to provide you with our products or services, or with a high quality of service or respond to any queries you may have.

We may collect personal data from a variety of sources. This includes:

  • Personal data you give us directly,
  • Personal data we collect automatically, and
  • Personal data we collect from other sources.

Personal data means any information that can be used to identify directly or indirectly a specific individual. This definition includes personal data collected offline through our Consumer Engagement Centres, direct marketing campaigns, sweepstakes and competitions and online through our websites, applications and branded pages on third-party platforms and applications accessed or used through third-party platforms.

You may be asked to provide your personal data when you are in contact with us. Hindustan Unilever Limited companies may share your personal data with each other and other Unilever Group companies and use it in a manner consistent with this Privacy Notice. We may also combine it with other information to improve our products, services, content, and advertising.

You are not required to provide Unilever the personal data that we request, but if you choose not to do so, we may not be able to provide you with our products or services, or with a high quality of service or respond to any queries you may have.

Ways in which we collect your personal data

We may collect personal data from a variety of sources. This includes:

  • Personal data you give us directly. We collect data about how you use our services and products, such as the types of content you view or engage with, or the frequency and duration of your activities. We also collect personal data you provide us when you sign up for a marketing newsletter, complete a survey or register for an account to buy our products. In so doing, we may ask for personal data, such as your name, gender, date of birth, address, email address, telephone number or credit card details. Some Unilever brands may collect “special categories of personal data” about you with your explicit consent. For more information on the special categories of data we collect and how we use it, please refer to the relevant section below.
  • Personal data we collect automatically. We also receive and store certain types of personal data whenever you interact with us online. For example, we use cookies and tracking technologies (to find out more, see our privacy key terms) to obtain personal data when your web browser accesses our websites or advertisements and other content served by or on behalf of Unilever on other websites. Your personal data is also collected when you search, buy, post, participate in a contest or questionnaire or communicate with our customer service teams. Examples of the types of personal data we collect include; IP address (to find out more see our privacy key terms), device ID, location data, computer and connection information such as browser type and version, time zone setting, browser plug-in types and versions, operating system, and purchase history – which Unilever sometimes aggregates with similar information from other consumers. During some of your internet browsing on Unilever’s websites we may also use software tools to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We may also collect technical information to help us identify your device for fraud prevention and diagnostic purposes.
  • Personal data we collect from other sources. We collect personal data from other sources including our trusted partnerships with third-parties and where we operate Unilever accounts on third-party platforms: For example, when you use the “like” functionality on Facebook or the +1 functionality on Google+. Additionally, we receive information about you and other visitors’ interactions with our advertising to measure whether our advertising is relevant and successful. We also collect information about you and your activities from a third-party when we jointly offer services or products, or from third-party data enrichment providers (to find out more see our privacy key terms) who may deliver insights to Unilever about the personal data we hold.

When and why we collect “special categories of personal data”

Certain categories of personal data, such as health data, financial data, biometrics, race, ethnicity, religion, health, sexuality or biometric data are classified as “special categories of data” or “Sensitive Personal Information” and benefit from additional protection.

We limit the circumstances where we collect and process these special categories of data.

Unilever sometimes collects data related to your health such as allergies, pregnancy or skin type to send you tailored ads and relevant promotions. Unilever only collects and uses this personal data where you have provided us with your consent for us to do so. In some instances, you may have requested services or products that do not directly involve the collection of any special categories of data, but may imply or suggest your religion, health or other special categories of data.

To illustrate circumstances where Unilever collects and processes special categories of data we have provided the following examples:

  • Unilever collects expectant mothers’ due dates in its Zwitsal or Baby Dove newsletter sign-up page. It may also place cookies on the sign-up page which capture this information too. This data is then used to create an audience of expectant mothers to receive online advertising from relevant Unilever brands. For more information on Unilever’s profiling activities, please refer to the relevant section;
  • Similarly, Unilever collects personal data related to consumers’ allergies to provide consumers with ads and promotions for products which are relevant to their needs.

How do we protect children’s privacy?

We understand the importance of taking extra precautions to protect the privacy and safety of children using Unilever products and services.

Most of Unilever’s websites are designed and intended for use by adults. Where one of our websites is intended for use by a younger audience, we will obtain consent from the person with parental responsibility before we collect personal data where it is required by applicable laws and regulations (the age at which consent is necessary varies from Country to Country).

If you are a child under the age where parental consent is required in your Country, you should review the terms of this Privacy Notice with your parent or guardian to make sure you understand and accept them. If we discover that we have collected personal data from a child without consent from a parent or guardian where such consent should have been obtained, we will delete that personal data as soon as practical. Access to certain parts of the Unilever’s websites and/or eligibility to receive prizes, samples or other rewards are generally limited to users over a certain age.

We sometimes use your personal data to carry out age verification checks and enforce any such age restrictions.

What purpose do we use your data for?

We collect, process and disclose your personal data only for specific and limited purposes. For example, to process your payments, to assess and handle any complaints, to develop and improve our products, services, communication methods and the functionality of our websites, to provide personalised products, communications and targeted advertising as well as product recommendations to you.

We also create profiles by analysing the information about your online surfing, searching and buying behaviour and your interactions with our brand communications by building segments (creating groups that have certain common characteristics) and by placing your personal data in one or more segments.

Additionally, Unilever processes your personal data also using automated means. An automated decision is a decision which is made solely by automatic means, where no humans are involved in the decision-making process related to your personal data.

We collect, process and disclose your personal data for the following purposes:

  • To process your payments, if you purchase our products, to provide you with your order status, deal with your enquiries and requests, and assess and handle any complaints;
  • To process and answer your inquiries or to contact you to answer your questions and/or requests;
  • To develop and improve our products, services, communication methods and the functionality of our websites;
  • For the purposes of competitions or promotions that you have entered;
  • To communicate information to you and to manage your registration and/or subscription to our newsletter or other communications;
  • To manage our everyday business needs regarding your participation in our contests, sweepstakes or promotional activities or request;
  • To authenticate the identity of individuals contacting us by telephone, electronic means or otherwise;
  • For internal training and quality assurance purposes;
  • To understand and assess the interests, wants, and changing needs of consumers, to improve our website, our current products and services, and/or developing new products and services; and
  • To provide personalised products, communications and targeted advertising as well as product recommendations to you.

When we collect and use your personal data for purposes mentioned above or for other purposes, we will inform you before or at the time of collection.

Where appropriate, we will ask for your consent to process the personal data. Where you have given consent for processing activities, you have the right to withdraw your consent at any time.

In some cases, we rely on legitimate interest for processing your personal data. A legitimate interest could exist for example, when you sign up for a loyalty scheme with one of our brands and we use the personal data collected to conduct data analytics to improve our products or services. This ground will only be used where it is necessary to achieve a legitimate interest, for example to assist in the performance of a contract, or to optimise a service, and does not outweigh your rights as an individual. This legal basis will only be relied upon where there is no less intrusive way to process your personal data. We can assure you that if legitimate interest is used as a ground for processing your personal data, we will keep a record of this and you have the right to ask for this information.

We process your personal data to perform a contract to which you are or will be a party. For example, we need to process your personal data to deliver a product or a service you bought, to allow you to take part in one of our competitions, or to send you samples that you have requested.

We also process your personal data when we have a legal obligation (e.g., tax or social security obligations) to perform such processing. For example, a court order or a subpoena may require us to process personal data for a particular purpose, or we may be compelled to process personal data to report suspicious transactions under the local anti-money laundering rules.

Profiling

Unilever uses your personal data to build profiles. We create profiles by analysing the information about your online surfing, searching and buying behaviour and your interactions with our brand communications by building segments (creating groups that have certain common characteristics) and by placing your personal data in one or more segments. These segments are used by Unilever to personalise the website and our communications to you (such as showing relevant content to you when you visit our site or in a newsletter to you), and to display relevant offers and advertisements from the Unilever brands on the Unilever sites, and via third-party websites. The segments can also be used for third-party campaigns on the Unilever sites. Unilever profiles your data where you have provided consent for us to do so; for example, accepting the setting of cookies on your browser online or signing up for email newsletters from one of our brands.

You can withdraw your consent to prevent your personal data being used this way at any time using the manage cookies section of our Cookie Notice or unsubscribing to the use of your email address if you have logged into one of our websites or signed up to any marketing newsletters.

By way of example –

  • Unilever collects data, with your consent, from:
    • Our websites about what you view and the way you interact with our content;
    • Our digital display advertising that we serve to you on social platforms and other publisher’s websites; and
    • Forms you fill in online and send to us about what your interests are.
  • We also track the products you buy when you click on one of our display adverts and go on to purchase something from a selection of our retail partners.
  • If you have asked to receive emails or SMS communications from us, we track whether you open, read or click on the content to see what you are interested in so that we can give you more content that we think you are more likely to enjoy.
  • We use this data to profile your likes and dislikes. For instance, if we see that you are regularly viewing Vegan recipes on our “Recipedia” website, and you have opted in to receiving emails from us, we might give you an update on the new Vegan recipes that have just hit the site for your interest, or we may tailor our web content when you visit towards things we think you’ll be most interested in.
  • Based on this profile information, we may also give you advertising that we think you will like and want to see as you view content from us or from our network of publishers that we advertise with. Sometimes, with your consent, we may use your current location to serve advertising to you that is to do with promotions or events that are happening nearby that we think you might be interested in.
  • We may also use information you have provided to selected third-parties and consented to be shared, like your age, gender, life stage, lifestyle and wider interests to identify people who we think will have similar interests to you and who we believe will be interested in similar advertising.

Automated decision-making

In some instances, Unilever processes your personal data using automated means. An automated decision is a decision which is made solely by automatic means, where no humans are involved in the decision-making process related to your personal data. For example:

  • Unilever uses game simulations of science-based behavioural assessments and data science techniques to assess prospective employees. Candidates are required to play a set of games and the behavioural patterns exhibited during gameplay are assessed by a Unilever customised algorithm to predict the candidate’s potential for a specific role. This algorithm is regularly tested to ensure it remains fair, effective and unbiased.

We will not make decisions based solely on automated decision making that have significant impact on you. If we do so we notify you and provide you with clear information about our decision to rely on automated processing to make our decision and our lawful basis for doing so. For example, Unilever processes your personal data using automated means only if it is necessary for the entering into or the performance of a contract with you, or when you have given your explicit consent.

You have the right not to be subject to a decision which is based solely on automated processing and which produces legal or other significant effects on you. In particular, you have the right:

  • to obtain human intervention;
  • to express your point of view;
  • to obtain an explanation of the decision reached after an assessment; and
  • to challenge such a decision.
Who will it be shared with?

As part of the Unilever Group, a global business, Hindustan Unilever Limited shares your personal data within the Unilever Group and with selected third-parties in the following circumstances:

  • Third-party service providers. In order to carry out your requests, respond to your inquiries, fulfil your orders, honour coupons, provide you with samples, enable you to participate in sweepstakes or make various other features, services and materials available to you through our websites we share your personal data with third-party service providers that perform functions on our behalf, such as companies that: host or operate Unilever’s websites, process payments, analyse data, provide customer service, postal or delivery services, and sponsors or other third-parties that participate in or administer our promotions. They have access to personal data needed to perform their functions but may not use it for other purposes. Further, they must process this personal data in accordance with this Privacy Notice and as permitted by applicable data protection laws and regulations.
  • Other third-parties. Your personal data will also be used by us or shared with our sponsors, advertisers, advertising networks, advertising servers, social media networks, and analytics companies or other third-parties in connection with marketing, promotional, data enrichment (to find out more about our privacy key terms follow the link) and other offers, as well as product information.
  • Business transfers. Your personal data will be used by us or shared with the Unilever Group, primarily for business and operational purposes. As Unilever Group continues to develop the business, it may sell or purchase assets, subsidiaries or business units. In such transactions, your personal data generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, you consent otherwise). If another entity acquires us, our businesses or substantially all or part of our assets, or assets related to Unilever’s websites, your personal data will be disclosed to such entity as part of the due diligence process and will be transferred to such entity as one of the transferred assets. Also, if any bankruptcy or reorganization proceeding is brought by or against us, all such personal data will be considered an asset of ours and as such it is possible they will be sold or transferred to third-parties.
  • Legal disclosure. We may transfer and disclose your personal data to third-parties:
    • To comply with a legal obligation;
    • When we believe in good faith that an applicable law requires it;
    • At the request of governmental authorities conducting an investigation;
    • To verify or enforce our “Terms of Use” or other applicable policies;
    • To detect and protect against fraud, or any technical or security vulnerabilities;
    • To respond to an emergency; or otherwise
    • To protect the rights, property, safety, or security of third-parties, visitors to Unilever’s websites, Unilever or the public.

International data transfers

Unilever shares personal data within the Unilever Group or with third-parties for purposes described in this Privacy Notice.

Unilever will only send personal data collected within a restricted legal framework, such as e.g. the European Economic Area (EEA) or Asian Pacific Economic Cooperation (APEC), to countries which do not have data protection laws that are considered to provide appropriate levels of protection in the restricted legal framework in circumstances such as:

· To follow your instructions;

· To comply with a legal duty; or

· To work with our agents and advisers who we use to help run our business and services.

If we do transfer personal data to outside of the restricted legal framework, Unilever will make sure that it is protected in the same way as if it was being used in that restricted legal framework. We’ll use one of the following safeguards:

· Transfer to another Country whose privacy legislation ensures an adequate level of protection of personal data similar or equivalent to the country it was collected in;

  • Put in place a contract with the third-party that means they must protect personal data to the same standards as in the country the data was collected in.
How do we protect your personal data?

Unilever takes the security of your personal data very seriously. We take every effort to protect your personal data from misuse, interference, loss, unauthorised access, modification or disclosure.

Our measures include implementing appropriate access controls, investing in the latest Information Security Capabilities to protect the IT environments we leverage, and ensuring we encrypt, pseudonymise and anonymise personal data wherever possible.

Access to your personal data is only permitted among our employees and agents on a need-to-know basis and subject to strict contractual confidentiality obligations when processed by third-parties.

How long do we keep your personal data for?

We will keep your personal data for as long as we need it for the purpose it is being processed for. For example, where you make a purchase online with us we will keep the data related to your purchase, so we can perform the specific contract you have entered and after that, we will keep the personal data for a period which enables us to handle or respond to any complaints, queries or concerns relating to the purchase.

Your data may also be retained so that we can continue to improve your experience with us and to ensure that you receive any loyalty rewards which are due to you.

We retain the identifiable data we collect directly for targeting purposes for as little time as possible, after which we employ measures to permanently delete it.

We will actively review the personal data we hold and delete it securely, or in some cases anonymise it, when there is no longer a legal, business or consumer need for it to be retained.

What are your rights?

Your rights in relation to your personal data how it is processed. You can exercise these rights at any point. We have provided an overview of these rights below together with what this entails for you. You can exercise your rights by sending an email or submitting a request through the “Contact Us” form on our websites.

Where we process your personal data, you have a number of rights over how the data is processed and can exercise these rights at any point. We have provided an overview of these rights below together with what this entails for you. You can exercise your rights by sending an email or submitting a request through the “Contact Us” form on our websites.

  • The right to be informed. You have the right to be provided with clear, transparent and easily understandable information about how we use your personal data and your rights. Therefore, we’re providing you with the information in this Notice.
  • The right to access and rectification. You have the right to access, correct or update your personal data at any time. We understand the importance of this and should you want to exercise your rights, please contact us.
  • The right to data portability. The personal data you have provided us with may be portable. This means it can be moved, copied or transmitted electronically under certain circumstances.
  • The right to be forgotten. Under certain circumstances, you have right to request that we delete your data. If you wish to delete the personal data we hold about you, please let us know and we will take reasonable steps to respond to your request in accordance with legal requirements. If the personal data we collect is no longer needed for any purposes and we are not required by law to retain it, we will do what we can to delete, destroy or permanently de-identify it.
  • The right to restrict processing. Under certain circumstances, you have the right to restrict the processing of your personal data.
  • The right to object. Under certain circumstances, you have the right to object to certain types of processing, including processing for direct marketing (i.e., receiving emails from us notifying you or being contacted with varying potential opportunities).
  • The right to lodge a complaint with a Supervisory Authority. You have the right to lodge a complaint directly with any local Supervisory Authority about how we process your personal data.
  • The right to withdraw consent. If you have given your consent to anything we do with your personal data (i.e., we rely on consent as a legal basis for processing your personal data), you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your personal data with your consent up to that point is unlawful). You can withdraw your consent to the processing of your personal data at any time by contacting us with the details provided below.
  • Rights related to automated decision-making. You have the right not to be subject to a decision which is based solely on automated processing and which produces legal or other significant effects on you. In particular, you have the right:
    • to obtain human intervention;

    • to express your point of view;
    • to obtain an explanation of the decision reached after an assessment; and

    • to challenge such a decision.

Further information and advice about your rights can be obtained from the data protection Regulator in your Country.

How do you contact Unilever?

We are committed to protect your personal information collected and processed by us and look forward to your continued support for the same. If you have any query, grievance with respect to the processing of information by us, you can reach out to us by calling our Toll Free No. 1800-10-22-221 or by email to lever.care@unilever.com or submitting a request through the “Contact Us (Privacy Request/Concern)” form available on the HUL website.

You can also reach out to our Privacy Office in the event of any escalation or absence of resolution of grievance, requests, rights pertaining to personal data processed by us. You may contact our DPO/Privacy Grievance Officer at (1) The Data Protection Officer/Privacy Grievance Officer, Hindustan Unilever Limited, Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai - 400 099 or at: Grievance.Officer-Privacy@unilever.com. You can also call on the aforementioned contact number and request it to be referred to the DPO/Data Protection Office.

When a privacy question or access request is received, we have a dedicated team which triages the contacts and seeks to address the specific concern or query which you are seeking to raise. Where your issue may be more substantive in nature, more information may be sought from you. If you are unsatisfied with the reply received, you may refer your complaint to the relevant Supervisory Authority. If you ask us, we will endeavour to provide you with information about relevant complaint avenues which may be applicable to your circumstances.

How do we keep this notice up to date?

We will update this Privacy Notice when necessary to reflect customer feedback and changes in our products and services. When we post changes to this statement, we will revise the “last updated” date at the top of this Notice. If the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Notice changes). We will also keep prior versions of this Privacy Notice in an archive for your review.

We will not reduce your rights under this Privacy Notice without your consent.

Additional Privacy Terms or Notices

In addition to this Privacy Notice, there may be specific campaigns or promotions which will be governed by additional privacy terms or notices. We encourage you to read these additional terms or notices before participating in any such campaigns or promotions as you will be required to comply with them if you participate. Any additional privacy terms or notices will be made prominently available to you.

Last Updated: 4th December, 2023

X
pro-name
Successfully Subscribed
We will message you when this product is back in stock.